Terms & Conditions

SHIPPING
Orders are usually shipped within 1-3 days of receipt. FOB Oakland.

TERMS OF PAYMENT
Net 30 days, F.O.B. Hayward, California with approved credit.
Customers wishing to establish a line of credit must complete the
business credit application furnished by Abbey Hardware. If Abbey
Hardware is not able to establish credit, full payment must be received
before any orders can be processed. Payment may be made via check,
money order, COD, or VISA/MASTERCARD. If any action is brought to
enforce collection the prevailing party shall be entitled to recover its
reasonable attorney’s fees and costs. Venue for any such action shall
be in the Superior Court, State of California, County of Alameda.”
Until Abbey Hardware has received payment in full, Abbey Hardware
retains title to each product sold.
Invoices are due upon immediately customer’s receipt of the products.
After 30 days from the date the products are shipped, unpaid invoices
shall accrue interest at the 2% per month.

RETURN POLICY
Subject to the terms of the Limited Warranty, Abbey Hardware will
replace all defective products free of charge if the item is available.
Otherwise a full credit will be issued. Please contact customer service
for an RGA number. All other returned goods are subject to a 20%
restocking fee. Returns (including all parts & fasteners) are accepted
within 60 days in original packaging and are subject to the restocking
fee.

 

DEFECTIVE ITEMS PROCEDURE:

We require a full description and photo of the issue/defect. This then will be reviewed by our QC department for them to approve a credit.

INVOICE/ORDER DISCREPANCIES
Any invoice and order discrepancies must be settled within 30 days of
invoice date.

PRODUCTS COVERED AND DURATION OF WARRANTY
This Limited Warranty of Abbey Hardware, applies to all products
manufactured or distributed by Abbey Hardware.
The term “product” means an Abbey Hardware (or affiliate) product or
device. The product purchased shall be free from defects in material
and workmanship from the date of shipment by Abbey Hardware for
a period of 1 year.
Terms of the Warranty
Abbey Hardware warrants that the product you have purchased from
Abbey Hardware is free from defects in materials and workmanship
under normal use during the warranty period. The warranty period
begins on the day of shipment from Abbey Hardware. The warranty
extends only to the original purchaser. It is not transferable to anyone
who subsequently purchases the product from you.
During the warranty period, Abbey Hardware will repair or replace
defective parts with new parts or, at the option of Abbey Hardware,
serviceable used parts that are equivalent or superior to new parts
in performance.
This Limited Warranty extends only to products purchased from
Abbey Hardware.
This Limited Warranty does not extend to any product that has been
damaged or rendered defective (a) as a result of accident, misuse
or abuse; (b) as a result of an act of God; (c) by operation outside
the usage parameters stated herein; (d) by the use of parts not
manufactured or sold by Abbey Hardware; (e) by modification of the
product; or (f) as a result of war or terrorist attack.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, ABBEY
HARDWARE MAKES NO OTHER WARRANTIES EXPRESSED
OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ABBEY HARDWARE EXPRESSLY DISCLAIMS ALL WARRANTIES NOT
STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES
THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS
EXPRESS LIMITED WARRANTY.
This Limited Warranty shall be interpreted and governed by the laws
of the State of California

DATA
Illustrations, weights and measurements supplied by Abbey
Hardware are statements of opinion and are provided for information
only and form no part of the contract.